“With AgilePoint the automation of processes Quadrant Plastics can guarantee good quality, customer engagement and a much shorter throughput time of the entire process.

Project scope

Action Management

Functional

The purpose of the project is to automate the handling of quality in general within the production department of QPLAS.

As QPLAS is an internationally wide spread company, the action management processes runs over the different countries and follows the international 8D approach to solve manufacturing problems (http://quality-one.com/8d)

The common special character of these processes is that they all need actions to be dynamically defined at runtime rather than being designed in the process, depending on the nature of the problem.

The different processes covered in this Action Management project are:

  • Customer Complaint
  • Intercompany Complaint
  • Internal Complaint
  • Supplier Complaint
  • Non-conformity

Benefits

The automation of these processes ensure Quadrant Plastics can guarantee good quality, customer engagement and a much shorter throughput time of the entire process. The explicit model design allows business to implement evolving company and market conditions themselves without going through a very long development lifecycle.

Technical

Integration with legacy ERP system for master data
(http://www.infor.com/product-summary/erp/m3 )

Integration with SharePoint 2013 OnPrem for document repository

Anonymous forms to exchange information with suppliers

TCSP

Functional

Technology Centre Special Projects

Support for the creation of quotations for the special projects. Quadrant produces plastic parts, the moment there is a special request (eg. spacecraft parts) this needs to be dealt with through the TCSP process.

About Quadrant Plastics

Quadrant is a leading global manufacturer of high-performance thermoplastic materials in the form of semi-finished products and finished parts. The company has locations in 21 countries and more than 2 700 employees

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